FAQ's

What is Moori?

A: Moori is a women’s fashion brand offering a one-stop retail solution for bottoms, kurtis, kurti sets, casual wear, and wedding wear.

How do I place an order?

A: Browse our collection, add your favorite items to the cart, and proceed to checkout. We accept multiple payment methods.

What are the available payment options?

A: We accept UPI, credit/debit cards, net banking, and Cash on Delivery (COD) on select orders.

How long does delivery take?

A: Orders are typically delivered within [X] days, depending on your location. A tracking link will be provided after dispatch.

What is your return and exchange policy?

We offer easy returns and exchanges within [X] days of delivery. Items must be unused, with all tags intact. For full details, visit our Return & Exchange Policy page.

How can I initiate a return?

A: Visit our Returns & Exchange page or contact customer support for assistance.

How do I find the right size?

A: Each product page has a detailed size chart. If unsure, reach out to our team for help.

Are the product colors exactly as shown in the images?

A: We ensure high-quality images, but slight color variations may occur due to lighting and screen settings.

Is my payment information secure?

A: Yes! We use secure encryption technology to protect all transactions. Your payment details are never stored or shared. For more, read our Privacy Policy.

How can I contact Moori for support?

A: Reach us via email at support@moori.com or WhatsApp at [Contact Number]. Our team is available [Working Hours].