Privacy Policy
At Moori, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, shop with us, or interact with our services.
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Information We Collect
We collect and process different types of personal data to improve your shopping experience. This includes:
A. Personal Information You Provide
- When creating an account: Name, email address, password
- When placing an order: Billing address, shipping address, phone number, payment details (securely processed through third-party payment providers)
- When contacting customer support: Any details you provide to resolve your query
B. Information We Collect Automatically
- Device & Browsing Information: IP address, browser type, device type, operating system
- Website Usage Data: Pages visited, time spent, interactions with content
- Cookies & Tracking Technologies: To personalize your experience and analyze website performance
C. Information from Third Parties
- If you sign in using social media (Google, Facebook, etc.), we may receive basic account details
- Payment verification from financial service providers to prevent fraud
How We Use Your Information
We use your personal data to:
- Process and fulfill your orders
- Provide customer support and respond to inquiries
- Improve website functionality and enhance user experience
- Send updates about promotions, new collections, and exclusive offers
- Ensure security and fraud prevention
- Comply with legal obligations
We do not sell, rent, or share your data with third parties for marketing purposes.
Sharing Your Information
We may share your data with trusted partners to provide essential services:
- Payment Providers: To securely process transactions
- Delivery Partners: To fulfill and deliver your orders
- Analytics & Advertising Services: To improve website performance and marketing strategies
- Legal Authorities: If required by law for fraud prevention, security, or compliance
All third parties adhere to strict confidentiality and data protection policies.
Data Retention & Security
We take necessary precautions to safeguard your personal data:
- Encryption & Secure Servers: All transactions are protected by SSL encryption
- Limited Access: Only authorized personnel can access sensitive data
- Regular Audits: We continuously monitor and update our security measures
We retain your data only as long as necessary for our business operations and legal compliance. Once no longer needed, it is securely deleted.
Your Rights & Choices
Under applicable data protection laws, you have rights regarding your personal data:
- Access & Update: You can view and edit your information by logging into your account
- Withdraw Consent: Unsubscribe from marketing emails at any time
- Request Data Deletion: Contact us if you want your personal data removed from our system
- Disable Cookies: Adjust your browser settings to manage cookie preferences
Cookies & Tracking Technologies
We use cookies to enhance your browsing experience, analyze traffic, and improve site functionality. For more details, please refer to our Cookie Policy.
Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy policies, and we recommend reviewing them before sharing your information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any modifications will be posted on this page, and significant updates will be communicated via email or a website notice.
Contact Us
If you have any questions regarding this Privacy Policy or how we handle your data, please contact us at:
- Moori Customer Support
- Contact Page
We are committed to protecting your privacy and ensuring a secure shopping experience at Moori.