Terms and Conditions

Welcome to Moori. These Terms and Conditions govern your use of our website Moori , our products, and services. By accessing or using our site, you agree to abide by these terms. If you do not agree, please refrain from using our services.

General Information

Moori is an online fashion brand specializing in women’s clothing.

We reserve the right to modify or discontinue any part of the website or services at any time without prior notice.

By using our website, you confirm that you are at least 18 years old or have the permission of a parent/guardian.

Account & Registration

To shop with us, you may need to create an account. You are responsible for maintaining the confidentiality of your account information.

Providing false or misleading details may result in account termination.

We reserve the right to refuse service, terminate accounts, or cancel orders if fraudulent activity is suspected.

Orders & Payments

A. Order Acceptance

All orders are subject to availability and confirmation of payment.

We reserve the right to cancel orders for reasons including stock unavailability, payment issues, or suspected fraudulent activity.

B. Pricing & Payment

Prices displayed on the website are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.

Payment methods include credit/debit cards, UPI, net banking, and other secure payment gateways.

We do not store credit card details. All transactions are processed through secure third-party payment providers.

Shipping & Delivery

Orders are processed within [Insert Processing Time] business days and shipped via trusted delivery partners.

Estimated delivery times vary by location and will be displayed at checkout.

Moori is not responsible for shipping delays caused by unforeseen circumstances (weather conditions, strikes, etc.).

Customers are responsible for providing accurate shipping details. We are not liable for lost packages due to incorrect addresses.

For more details, visit our Shipping Information Page.

Returns & Refunds

We accept returns and exchanges within [Insert Return Window] days of delivery, provided items are unused, unwashed, and in original packaging with tags attached.

Refunds will be processed after quality inspection and credited via the original payment method.

Sale or discounted items may not be eligible for return.

Shipping fees are non-refundable unless the return is due to our error.

For more details, visit our Return & Refund Policy.

Intellectual Property Rights

All content on this website, including logos, images, text, designs, and graphics, is the property of Moori and protected by copyright laws.

You may not copy, reproduce, or use any content for commercial purposes without our written permission.

User Conduct & Restrictions

By using our website, you agree NOT to:

  • Use our products or services for illegal purposes
  • Attempt to hack, disrupt, or interfere with website functionality
  • Post misleading, defamatory, or harmful content on our platform
  • Violate any laws or infringe on third-party rights

Violations may result in account suspension and legal action.

Promotions, Discounts & Gift Cards

Discount codes and promotional offers are valid for a limited time and subject to specific terms.

Only one discount code may be applied per order.

Gift cards issued by Moori are non-transferable, non-refundable, and valid for purchases on our website only.

For more details, visit our Gift Cards Page.

Limitation of Liability

We strive to provide accurate product descriptions and images, but colors and styles may vary slightly from screen to reality.

Moori is not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.

In no case shall our liability exceed the amount paid for a disputed purchase.

Privacy & Data Protection

We collect and store customer data to improve user experience. Your data is protected in compliance with applicable laws. For more details, visit our Privacy Policy.

Changes to These Terms

We may update these Terms & Conditions periodically. Changes will be posted on this page.

Continued use of our services after modifications implies acceptance of the new terms.

Contact Us

For any questions regarding these Terms & Conditions, please contact us at:

Thank you for shopping with Moori!